At rs365, your privacy is not an afterthought — it is a core part of how we operate. This Privacy Policy explains in clear terms what personal data we collect from players across Pakistan, why we collect it, how we use and protect it, and what rights you have over your own information. Please read this document carefully before using the rs365 Platform.
rs365 ("the Company", "we", "us", "our") operates the online gaming and sports betting platform accessible at https://rs365.vip (the "Platform"). rs365 is the data controller responsible for the personal information collected through the Platform. We are committed to handling your personal data with the highest standards of transparency, security, and respect for your rights.
This Privacy Policy applies to all users of the rs365 Platform, including registered account holders, visitors who browse without registering, and anyone who contacts rs365 through our customer support channels. It covers all data collected through the website, any associated mobile applications, and any communications you exchange with the rs365 team.
By accessing or using the rs365 Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described herein. If you do not agree with any part of this policy, please discontinue use of the Platform immediately.
rs365 operates under an international gaming licence and is legally obligated to collect and verify certain categories of personal data as part of its Know Your Customer (KYC) and Anti-Money Laundering (AML) compliance obligations. These obligations exist independently of your consent and are required for the lawful operation of the Platform.
rs365 collects personal data through several channels, including account registration, payment processing, gameplay activity, customer support interactions, and your general use of the Platform. The categories of data we collect are described below.
rs365 does not collect or store full payment card numbers. All payment card transactions, where applicable, are processed by PCI-DSS compliant third-party payment processors. rs365 only receives transaction confirmation references and masked identifiers.
| Data Category | Examples | Collection Trigger |
|---|---|---|
| Identity | Name, CNIC, date of birth | Registration & KYC |
| Contact | Email, phone, address | Registration |
| Financial | JazzCash / EasyPaisa reference, PKR transactions | Deposits & withdrawals |
| Technical | IP address, device ID, browser | Platform usage |
| Gameplay | Bets placed, games played, session history | Active play |
| Communications | Live chat logs, support emails | Customer interactions |
rs365 uses the personal data we collect for specific, documented purposes only. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which rs365 processes your personal data are as follows:
rs365 will never use your personal data to make automated decisions that produce significant legal effects on you without providing a mechanism for human review. Where automated systems flag an account for investigation, a member of the rs365 compliance team will conduct a manual review before any account action is taken.
rs365 processes your personal data on the basis of one or more of the following legal grounds, depending on the nature of the processing activity:
Where rs365 relies on legitimate interests as the basis for processing, we conduct a balancing test to ensure that our interests do not override your fundamental rights and freedoms. If you would like more information about any specific legitimate interests assessment, please contact rs365 support.
rs365 does not sell, rent, or trade your personal data to unaffiliated third parties for their own independent commercial purposes. However, in order to operate the Platform and fulfil our legal obligations, rs365 shares personal data with carefully selected third-party service providers and, in limited circumstances, with regulatory or law enforcement authorities.
All third-party service providers engaged by rs365 are contractually required to process your personal data solely for the purposes for which it was disclosed, to maintain appropriate technical and organisational security measures, and to comply with all applicable data protection requirements.
rs365 does not transfer your personal data to countries that do not provide an adequate level of data protection without implementing appropriate safeguards such as contractual clauses or equivalent data protection agreements.
rs365 uses cookies and similar tracking technologies to operate core Platform functionality, enhance user experience, and gather analytical insights that help us improve the service. This section explains what cookies we use and how you can control them.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, login authentication, security tokens | No — required for Platform operation |
| Functional | Remembering language preferences, game settings, responsible gaming limits | Yes — via cookie preferences |
| Analytical | Aggregated usage statistics, page performance monitoring, error tracking | Yes — via cookie preferences |
| Security | Fraud detection, bot identification, suspicious behaviour flagging | No — required for Platform security |
You can manage your cookie preferences through your browser settings. Please note that disabling certain categories of cookies may affect the functionality of the rs365 Platform. Strictly necessary and security cookies cannot be disabled without preventing the Platform from functioning correctly.
rs365 does not use third-party advertising or behavioural tracking cookies that share your data with external advertising networks. All analytical data collected through cookies is processed internally by rs365 or by contracted analytics partners bound by strict data processing agreements.
rs365 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, to comply with applicable legal and regulatory obligations, and to resolve any disputes that may arise. The retention periods applicable to different categories of data are summarised below.
| Data Category | Retention Period | Legal Basis |
|---|---|---|
| Account & Identity Data | Duration of account plus 5 years after closure | Legal obligation (AML/KYC) |
| Financial Transaction Records | 7 years from transaction date | Legal obligation (financial regulations) |
| Gameplay & Betting History | 5 years from account closure | Legitimate interests / legal obligation |
| Customer Support Records | 3 years from last interaction | Legitimate interests |
| Marketing Consent Records | Until consent is withdrawn plus 1 year | Consent |
| Technical / Log Data | Up to 13 months from collection | Legitimate interests (security) |
Where rs365 is required to retain data beyond the above periods due to an ongoing legal dispute, regulatory investigation, or law enforcement request, the data will be retained until the matter is fully resolved. Once the applicable retention period has expired, data is securely deleted or anonymised in accordance with rs365's internal data destruction procedures.
As a player on the rs365 Platform, you have a number of rights with respect to your personal data. rs365 is committed to honouring these rights within the timeframes and limitations required by applicable law. Your rights include:
To exercise any of your data rights, please contact rs365 support via live chat or email at [email protected]. rs365 will acknowledge your request within 3 business days and will endeavour to respond substantively within 30 days. In complex cases, we may require up to 60 days, and we will notify you if this extension is necessary.
rs365 may request proof of identity before processing any data rights request in order to protect the security of player accounts and prevent unauthorised data disclosure.
rs365 takes the security of your personal data seriously and has implemented a comprehensive suite of technical and organisational security measures designed to protect your information against unauthorised access, accidental loss, destruction, or disclosure.
While rs365 employs industry-leading security practices, no method of electronic data transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your own account credentials and for ensuring your own devices are protected with up-to-date security software.
The rs365 Platform is strictly intended for adults aged 21 years or older. rs365 does not knowingly collect personal data from individuals under this age. Age verification is a mandatory component of the rs365 registration and KYC process, and the Company takes all reasonable steps to prevent underage access to the Platform.
If rs365 discovers or has reason to believe that a player is under the minimum age of 21, the account will be immediately suspended, all funds will be frozen pending investigation, and the matter may be referred to relevant authorities where legally required. Any winnings accumulated by an underage player will be forfeited in full.
If you are a parent or guardian and believe that a minor may have accessed or registered on the rs365 Platform, please contact our support team immediately via live chat. rs365 will investigate the matter promptly and take all appropriate remedial action.
rs365 also strongly recommends that parents and guardians make use of parental control software to restrict access to online gaming platforms on devices used by minors. The Company is committed to a zero-tolerance approach to underage gaming across all of its operations in Pakistan and globally.
rs365 reserves the right to update or modify this Privacy Policy at any time to reflect changes in applicable law, regulatory requirements, our data processing activities, or the features and services offered on the Platform. When material changes are made to this policy, rs365 will notify registered players by email and display a prominent notice on the Platform.
The "Last Updated" date at the top of this document indicates when the most recent revision was made. We encourage you to review this Privacy Policy periodically to stay informed about how rs365 is protecting your personal data. Your continued use of the Platform following publication of any revised Privacy Policy constitutes your acceptance of the changes.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which rs365 handles your personal data, please reach out to the rs365 support team through the channels listed below. All contact details are provided as plain text and are not clickable links.
For matters relating to data rights requests, please specify the nature of your request clearly (e.g., access request, erasure request, objection to processing) and be prepared to provide proof of identity to enable rs365 to process your request securely.
This Privacy Policy was last reviewed and updated on 1 January 2026. rs365 reserves all rights not expressly granted herein.
Six core principles that underpin everything rs365 does with your personal information.
Every byte of data transmitted between your device and rs365 is encrypted with TLS. Sensitive data at rest uses AES-256 encryption, so your personal and financial details are protected at all times.
rs365 will never sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data exists solely to operate your account and keep the Platform secure.
We document every category of data we collect, every purpose it serves, and every third party that may receive it. No hidden data flows, no undisclosed processing — complete openness at every step.
Access, correct, export, or delete your personal data at any time by contacting rs365 support. We acknowledge requests within 3 business days and respond substantively within 30 days.
Financial transactions via JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank are handled exclusively by PCI-DSS compliant processors. rs365 never stores your full payment credentials on its servers.
Age verification is mandatory at registration and enforced through KYC document checks. rs365 maintains a zero-tolerance policy for underage access and takes immediate action on any suspected violation.
Your data is safe with rs365. Join thousands of players across Karachi, Lahore, Islamabad, and Faisalabad who trust us with their gaming experience — and their privacy.